Privacy Policy & Data Protection

At Location Afrique (under RaiseUp LLC), we take your privacy and data security very seriously. This Privacy Policy outlines what information we collect, how we use it to provide our verified housing services, and the steps we take to protect your rights.

1. Information We Collect

Account Information: Name, email address, phone number, and authentication credentials when you register.
Listing & Property Data: For hosts and landlords, details about property locations, descriptions, amenities, and identification for verification.
Transaction & Payment Information: Payment processing records handled securely through encrypted payment gateways (Stripe, Mobile Money aggregators). We do not store raw credit card numbers.
Communications: Messages and support tickets sent via our website or customer service channels.

2. How We Use Your Information

We process your data for the following lawful purposes:

To facilitate visit scheduling, booking coordination, and direct communication between renters and verified hosts.
To authenticate accounts, prevent fraud, and verify property ownership.
To send transaction receipts, schedule notifications, and customer support responses.
To maintain platform safety, integrity, and compliance with applicable legal requirements.

3. Data Sharing & Third-Party Providers

We do not sell your personal data. We only share necessary information with trusted third parties to operate the service:

Payment Processors: Stripe and authorized Mobile Money partners for secure payment collection and host payouts.
Hosting & Cloud Infrastructure: Secure cloud providers maintaining encrypted databases and storage.
Legal Compliance: When required by enforceable law or court order under Wyoming or relevant regional jurisdictions.

4. Cookie & Tracking Technologies

Our website uses essential and performance cookies to remember your session, preserve language preferences, and enhance browsing speed. For detailed information, please review our Cookie Policy.

5. Your Rights & Data Retention

You have the right to access, correct, or request deletion of your personal data at any time. If you wish to delete your account and associated personal data, visit our Account Deletion page or reach out to support@raiseup.ai.